Terms of Sale
YOUR PURCHASES FROM THE LINKSYS STORE ARE GOVERNED BY THESE TERMS OF SALE. PLEASE REVIEW THEM CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. BY PLACING AN ORDER ON THE LINKSYS STORE, YOU AGREE THAT YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE.

Your Account

In order to purchase merchandise, services and software on the Linksys Store, you must have a valid email address. By placing an order on the Linksys Store, you confirm that all information provided by you is correct and accurate. You are responsible for maintaining the confidentiality of your Linksys Store account and password, and for restricting access to your computer. You accept responsibility for all activities that occur on the Linksys Store under your account and password.

Payment Methods and Restrictions

We accept Visa®, MasterCard® and American Express® cards and PayPal® for payment of purchases on the Linksys Store. At the time you place an order for merchandise, we will pre-authorize your order amount with your card account issuer, which may affect your available credit line. Your card account will be charged when the merchandise you ordered is shipped. Orders for services and software downloaded from the Linksys Store will be charged to your card account immediately at the time you place your order.

By placing an order on the Linksys Store, you confirm that you are (a) a natural person (no corporations, partnerships or other legal entities), (b) a resident in the 50 states of the United States of America, exclusive of its commonwealths, territories and possessions ("United States"), and (c) at least the age of majority applicable in your state of residence. Card accounts with billing addresses outside the United States will not be accepted. You may not combine more than one card account for a single purchase.

Unless you notify Cisco of any discrepancies of any fees and charges incurred in connection with your purchase (including any applicable taxes) within forty-five (45) days from the date of purchase, you agree that they will be deemed accepted by you for all purposes.

Order Acknowledgement/Confirmation

We will send you an order acknowledgement via email confirming our receipt of your order for merchandise from the Linksys Store. If you order services or download software from the Linksys Store, you will receive a receipt for your order via email. PLEASE KEEP A COPY OF THIS RECEIPT. To receive service, you will need to provide the Cisco support agent with the serial number information from the receipt exactly as it appears on the receipt. When your merchandise ships, you will be sent an email confirming shipment of your order. An order acknowledgement does not signify Cisco's acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to reject any order you place with us and to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you gave to us when you placed the order. Your credit card will not be charged in the event your order is rejected.

Cancellation Policy

Our goal is to complete and ship orders as quickly as possible, so our system will process your order immediately when it is placed. For this reason, we CANNOT make changes to or cancel your order once it has been submitted by you. Please ensure that your shipping address, products ordered, desired shipping method and all other order information is correct before submitting your order. If an error is made by you, you may return the merchandise to us subject to the Return and Refund Policy in these Terms of Sale.

Pricing, Shipping Charges and Sales Tax

Prices on the Linksys Store do not include shipping and handling charges or taxes. Applicable shipping and handling charges and taxes will be added to the cost of your order at the time you make your purchase. Prices on the Linksys Store are subject to change at any time without notice.

Shipment and Delivery; Title and Risk of Loss

Merchandise orders normally will ship within the time indicated on the Linksys Store. Shipment and delivery dates are estimates only and subject to change. We do not guarantee any shipment or delivery dates. Title to the merchandise ordered by you and all risk of loss pass to you upon shipment from our facility. Shipments can be made only to delivery addresses within the United States.

Return and Refund Policy

Merchandise
If you are not satisfied with the merchandise purchased from the Linksys Store, you may return new products within ninety (90) days and Refurbished products within 30 days of delivery of the product by visiting your My Account page at the Linksys Store and request a Return Material Authorization (RMA) number. You will receive a RMA number and return instructions via email usually within two (2) business days after placing your request for return of an eligible product. You are responsible for properly packaging, labeling and shipping your product to Cisco at your cost and risk of loss. Cisco must receive your returned product at the address indicated in the return instructions within fourteen (14) days of the issuance of the RMA number. If the product is delivered to the warehouse after 14 days, NO CREDIT WILL BE ISSUED and the product will be returned to you at your expense.

Returned products must be in new condition with the original packaging and any accessories, manuals and documentation that shipped with the product. Returned products with missing or defaced serial numbers or UPC barcodes will be rejected. Only products purchased from the Linksys Store are eligible for return. Each product return requires a separate RMA number. Do not include any other items with the product for which the RMA number was issued.

Refunds will be credited to your original method of payment in the amount of your original purchase price for the returned product, less any shipping and handling charges. Cisco reserves the right to reduce your refund credit in the amount of any missing or damaged accessories, manuals, or other items. Once the returned product is received by Cisco, you will receive an email confirming receipt of your return and your refund amount. Refunds usually will be reflected on your card account within four (4) weeks after Cisco's receipt of your return.

Services and Software
Cisco does not allow return of or offer refunds for services and electronic software downloads purchased from the Linksys Store. All sales of services and electronic software downloads are final. Software shipped to you may be returned only if the package is unopened, and subject to our Merchandise Return and Refund Policy.
 

Sales to End User Only, No Resale or Export

For all merchandise and software purchased by you from the Linksys Store, you represent and agree that you are buying such merchandise and software for your own internal use only, and not for resale or export.

Warranty

Hardware
All Cisco hardware products carry a limited warranty against defects in materials and workmanship for a period of time stated in the Limited Warranty statement applicable to the Cisco hardware product. A copy of the applicable Cisco Limited Warranty statement can be found at www.linksysbycisco.com/US/en/warrantyinformation and/or in the documentation included with the Cisco hardware product. You acknowledge that you have had an opportunity to review Cisco's' warranty terms, have done so to the degree you require to be familiar with them, and you accept their terms and conditions, including the limitations, exclusions and disclaimers in them. All third party products offered on the Linksys Store are sold "AS IS" by Cisco, and any warranty or service is provided solely by the manufacturers of such third party products. If you have any questions about manufacturers' warranties that accompany such products, please see the product description page or visit the applicable third party manufacturer's website.

Services
ALL SERVICES OFFERED ON the Linksys Store ARE SOLD BY Cisco ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion of implied warranties may not apply to you.

Software
All software offered on the Linksys Store is subject to a license agreement and you agree that you will be bound by such license agreement in addition to these Terms of Sale.

Typographical Errors

Cisco attempts to provide accurate information on the Linksys Store. Cisco, however, does not warrant that product descriptions, information or other content of the Linksys Store is accurate, complete, reliable, current or error-free. Cisco reserves the right to cancel any order placed by you where there was an error on the Linksys Store concerning price, availability or other information related to the merchandise you ordered.

Limitation of Liability

IN NO EVENT SHALL CISCO OR ITS AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF OR INABILITY TO USE THE LINKSYS STORE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), SERVICES OR DOWNLOADS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE LINKSYS STORE, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST DATA, REVENUE OR PROFIT, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR OTHER DAMAGES. THE FOREGOING SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER CLAIM, EVEN IF CISCO HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL CISCO'S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE MERCHANDISE PURCHASED BY YOU ON THE LINKSYS STORE. Some states do not allow the exclusion or limitation incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Changes to the Terms of Sale

Cisco reserves the right to change these Terms of Sale at any time without notice.

Product Changes and Discontinuation

Cisco strives to make continuing updates and revisions to our products. Therefore, it is possible that there could be changes between the product actually shipped to you and the product information on the Linksys Store and/or saved to your My Account page at the time your order is placed.

Applicable Law

These Terms of Sale, any sales on the Linksys Store and any disputes or claims arising from or related to the forgoing are governed by California law, without giving effect to its conflict of laws provisions.

Privacy Policy and Terms of Use

Your visits to and purchases from the Linksys Store are also subject to our Privacy Policy and Terms of Use.

General Terms

No Cisco employee or agent has the authority to vary any terms or policies in these Terms of Sale. In the event one or more terms in these Terms of Sale becomes or is declared to be illegal or otherwise unenforceable by any court of competent jurisdiction, such term or terms shall be null and void and shall be deemed deleted from these Terms of Sale. All remaining terms of these Terms of Sale shall remain in full force and effect. The waiver or failure by Cisco to enforce any terms, policies or rights in these Terms of Sale shall not constitute a subsequent or continuing waiver of such term, policy or right.